Scale your call center training with AI-powered simulations. Train agents on scripts, objection handling, and compliance — without tying up supervisors or risking customer relationships.
Our AI training platform understands the unique dynamics of call center sales, from industry-specific objections to compliance requirements.
Train 10 agents or 1,000 agents simultaneously without adding supervisor headcount.
Ensure agents deliver required disclosures and follow approved scripts consistently.
Practice customer objections, escalation scenarios, and de-escalation techniques.
Pre-train agents to meet QA standards before they ever take a live call.
Practice efficient call flows that resolve issues quickly without sacrificing quality.
Effective training for remote agents with the same quality as in-person programs.
Get agents call-ready faster with structured practice programs that build confidence before going live.
Scale training quickly for seasonal peaks without overwhelming your training team.
Targeted practice for agents who need help with specific call types or metrics.
Create structured certification paths for different call types and skill levels.
“We reduced our new agent training time by 40% and improved first-call resolution by 23%. The ROI was obvious within the first quarter.”
Maria Santos
Director of Operations, CustomerFirst BPO
Join other call center organizations using 6P PRO to build high-performance sales teams.